Refund policy
Return & Refund Policy
We want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible to return it according to the conditions below.
Return Period
We accept eligible returns within 14 days of delivery.
To be eligible for a return, the item must:
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Be unworn and unused
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Be in its original condition
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Have all original tags attached
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Be returned in its original packaging where applicable
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Not be washed, damaged, altered, or worn
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or other reasons.
Sale, clearance, personalized, or final-sale items may also be non-refundable unless otherwise stated on the product page.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow additional processing time for your bank or payment provider to reflect the refund.
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Original shipping charges are generally non-refundable.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.
Please provide your order number and clear photos of the item so we can review the issue and assist you.
How to Request a Return
To request a return, please contact us through our website's contact page and provide:
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Order number
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Item(s) you wish to return
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Reason for the return
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Photos, if the item is damaged, defective, or incorrect
Please do not send any items back before contacting us and receiving return instructions.
Important
Returns that do not meet the conditions of this policy may be refused.
We reserve the right to update or modify this Return & Refund Policy when necessary.